Service & Maintenance


Norment’s professional staff has embraced the concept of a satisfied customer throughout the 1700 plus projects we have completed. Norment’s maintenance service is unusual in that we provide our customer’s with 24-hour answering service for support in the unlikely event of an untimely emergency. Technical service is basically a telephone call away. Should Norment not be able to satisfy or resolve your emergency situation over the telephone, we will dispatch technical assistance from our office to the facility, within a few hours.

Norment’s maintenance service starts with our extensive training for our customer’s staff, which is conducted by our Construction Operations Group at the project’s completion. Norment is capable of providing quarterly, semi-annual and annual preventive maintenance services, as well as emergency corrective service calls.

Contact the Service and Warranty Department for price quotes, scheduling, product availability and ship dates so that Norment Security Group, Inc. may better serve you during the facility’s post-warranty years. For more information, please use our Contact Us form.

Every Norment project has undergone a Quality Assurance Inspection and experienced a training period instructing personnel on the projects specific equipment and systems. Norment can provide a maintenance service agreement customized to the clients specific needs.

Norment Security Assurance

The world leader in detention/security design now offers long-term maintenance agreement packages for jails, prison, courthouses and other government and commercial buildings.

We provide maintenance with a focus on:

  • Pneumatic, electro-mechanical & mechanical locking systems and associated control systems.
  • CCTV Systems
  • Intercom & Paging Systems
  • Perimeter intrusion & detection Systems
  • Electronic logic control systems
  • Touchscreen & Graphic Control Consoles
  • Personal Duress Systems
  • Access Control & Badging Systems
  • MATV / CATV Systems


Norment Security Group brings a world of experience – and over 300 security professionals nationwide to the table. Our goal is to keep your system running smoothly 100 percent of the time so that you and your staff can focus on maintaining a secure environment for everyone.

Cost Savings

We recognize the budget constraints imposed on most service and maintenance programs. That is why Norment Security Assurance offers fixed fee contract adjustments so there is no guesswork as to the cost of an unforeseen service requirement.


With regional offices across the country and personnel stationed at new construction sites, Norment is in a unique position to service any facility within hours. Our field experts are fully backed up by some of the best security minds in the business at Norment Security Group headquarters in Montgomery, Alabama.

If you are interested in a low-cost, quality maintenance agreement for your facility, call Norment Security Assurance, a part of the strongest detention and security company in the world. 1-800-633-1968